Saturday, March 31, 2007


A paradox:

To paraphrase Prof. Srikumar Rao: put a 100% into what you do, desire it with passion and be 100% ready to move on if the outcome is not what you expected; that´s where happiness/success lies.

The more you want something and the more you accept the outcome whatever it turns out to be, the more likely it is that you´ll get it. Not to be confused with not giving a damn and just doing stuff.
In other words, make ¨k=0¨ in your internal resort. The higher ¨k¨, the more work you need to do in order to move from 1 to 2 and the least probable it is you´ll get there.



UPDATE: Looking for inspiration? Read Evelyn Rodriguez´s latest post (...or her entire lent series, for that matter):

¨Lots of decaying slices of our life will be sloughing away during these accelerating times of the Springtime. If you haven't noticed this already, you may be trying to hold on to the dead and stagnant. It's your choice, but a fair warning that it could be detrimental to hold on to the wreckage.¨

Make k=0.

Friday, March 30, 2007


Here´s to insecurity...

...and misalignment between value-added and the definition of success.


Egolatry the modern-personal religion. Marx wasn´t that far off.

Sunday, March 25, 2007

Found all you were looking for?

Formalism: the doctrine that formal structure rather than content is what should be represented.

The ¨What¨:
Borders trains employees to ask every customer ¨Found all you were looking for?¨ at check out. If the answer is negative, the employee will offer the customer help on the items not found, which will lead to a new sale and increased customer satisfaction.

The ¨How¨:
As I was paying in the San Juan store the other night I heard:
Cashier: ¨Found all you were looking for Today?¨
Customer: No.
Cashier: ¨Ok, it´s $18.94¨.

Wait!! Weren´t you supposed to say something else? Why did you bother to ask in the first place?

Gap: a conspicuous disparity or difference between things.

It´s that gap between what is defined and HOW it is executed that marks the difference from a company to another. It´s usually in the little things.